Terms of Use

Last updated: April 2026

Welcome to Solen Jewels. By accessing or using this website hosted on Squarespace, you agree to these Terms of Use. If you do not agree, please do not use this website.

1. Website Use

This website is provided for general information, browsing, and purchasing products for personal use. You agree not to misuse the website or use it for any unlawful purpose.

2. Products & Orders

We sell jewellery and related products through this website. All orders are subject to availability and acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased

  • Correct pricing or product description errors

  • Update or discontinue products at any time without notice

3. Pricing & Payments

All prices are listed in AUD unless otherwise stated. Payments are processed securely through Squarespace and its approved payment providers.

We reserve the right to change pricing at any time.

4. Shipping & Delivery

Shipping times are estimates only and may vary. We are not responsible for delays caused by postal carriers, customs, or circumstances outside our control.

5. Returns & Refunds

Please refer to our Refund / Returns Policy for information about returns, exchanges, and refunds.

6. Handmade Products

Our pieces are handmade and may contain slight variations in finish, shape, texture, or detail. These natural differences are part of the character of each piece and are not considered faults.

7. Jewellery Care

Our jewellery should be handled with care. We are not responsible for damage caused by misuse, improper storage, water exposure, chemicals, impact, or normal wear and tear.

8. Intellectual Property

All website content including images, branding, logos, product names, designs, text, and graphics are the property of Solen Jewels and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from use of this website or purchase of our products.

Nothing in these Terms excludes rights available under applicable consumer law.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We may update these Terms of Use at any time. Updated versions will be posted on this page.

12. Contact

If you have questions about these Terms, please contact us:

Email: aliciaockerby@gmail.com

Business Name: [Your Brand Name]